It is the Quality and Performance Policy of Truck Unit Repairs & Exchange cc to maintain a commercially viable business with sustainable growth i.e. Quality and Performance Management System. It must be noted that wherever the word Quality appears it reads Quality and Performance.
In order to realize this objective Truck Unit Repairs & Exchange shall:
Satisfactorily meet the expressed and inferred expectations and requirements of our customers.
Work with our suppliers and business partners to customize, implement and support the company's services so addressing a changing market place, technology and customer requirements in a controlled manner.
Ensure that its staff are and continue to be motivated and committed to meet the company's targets and objectives, by setting of realistic goals and expectations, supported by the development and training together with a working environment conductive to good working practices, and so promoting an atmosphere for continual improvement.
Implement and maintain a Quality Management System based on the ISO9001: 2000 - Requirements.